We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

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Networks

Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

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Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

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Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

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95%

of our customers achieve better measurable results

We partner with world leading vendors to deliver your best solution.

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A compact morning session, Britannic’s Contact Centre Briefing with Avaya will focus on the latest developments on the Avaya Aura platform and update you on the new IP Office Release 11

Britannic Contact Centre Briefing with Avaya

Your essential Avaya Contact Centre Update in one compact morning session!

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The Kennel Club
Case Studies

The Kennel Club

Delivering a cloud-hosted Mitel contact centre platform and new voice infrastructure, we have helped the Kennel Club to boost agent engagement, improve customer satisfaction and reduce IT support time.

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Why Some Businesses Turn Failure Into Growth Opportunities. And Others Don't.
Blog

Why Some Businesses Turn Failure Into Growth Opportunities. And Others Don't.

Growth mindset is the difference between successful, adaptive companies and those that struggle to innovate.

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