We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

Explore solutions


Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

Get connected

Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

Find your platform

Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

Discover services


of our customers achieve better measurable results

We partner with world leading vendors to deliver your best solution.

View all our partners

A compact morning session, Britannic’s Contact Centre Briefing with Avaya will focus on the latest developments on the Avaya Aura platform and update you on the new IP Office Release 11

Britannic Contact Centre Briefing with Avaya

Your essential Avaya Contact Centre Update in one compact morning session!

Find out more

Tower 42, Old Broad St, London

Our latest insights

The Kennel Club
Case Studies

The Kennel Club

Delivering a cloud-hosted Mitel contact centre platform and new voice infrastructure, we have helped the Kennel Club to boost agent engagement, improve customer satisfaction and reduce IT support time.

Read case study

Why Some Businesses Turn Failure Into Growth Opportunities. And Others Don't.

Why Some Businesses Turn Failure Into Growth Opportunities. And Others Don't.

Growth mindset is the difference between successful, adaptive companies and those that struggle to innovate.

Read article

Web Chat