We're here to help, short and longer term
During this unprecedented time it’s important that your workforce have all the tools needed to do their job whilst working remotely.
Britannic and partners have come together to offer our best solutions to help your business run smoothly and effectively.
Harmonise and Modernise.
Deliver better experiences, adapt to changing environments and get more done.
Our transformation pillars centre around harmonising the way humans and technology work together, empowering your customers to self-serve and enabling your business to work in a more agile way.
Pillars of Transformation
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Workplace Modernisation brings together your disparate systems and processes, but in light touch, low code way delivering efficiencies and better ways of working you never thought possible.
The four pillars underpin our core areas.
Contact Centre Modernisation
Enhance customer service, user experience and operational efficiency with clever solutions that give your agents a single pane of glass, map data to existing systems, introduce gamification and automate routine tasks.
Connect your organisation, people services and systems securely. For optimised performance, availability and efficiency across WAN, LAN, WiFi and Cloud architectures.
Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement.
Roadmap your digital journey. With our blend of strategic advice, change management and solution design, we’ll take you where you need to go, and then some. With our future-proofed approach, you’ll always be thriving.
We’re the Solutions People.
Problem solving is what we do.
We solve business problems. Any problems. There’s more to us than just being a technology company. We understand what makes businesses tick and have some amazing plug in and go technologies that will set your business apart from the competition. Set us the challenge and see what we come up with!
We've already helped:
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Our latest insights
Boosting Business Productivity and Continuity with Remote Working and Collaboration Technologies
You don’t need to work at an all-remote company to wonder how to connect your teams and your departments better. With the growing number of employees that work remotely; whether it’s because they are field-based or home-based, or well, anywhere-based it’s never been more vital to consider technology that enables remote working. Office work is something you do, not a place you go.
Supporting your Employees (and Yourself) Working from Home Through Covid-19
We’re currently living in extraordinary times, with Covid-19 declared a pandemic, businesses are seriously having to consider their continuity plans. The latest government advice encourages social distancing and self-isolation in order to contain the spread throughout the UK. This means that many businesses are taking steps to ensure that their employees can work from home through remote working and collaboration technologies. In this article, we’ll run through some vital nuggets of information to make working from home work for your company.
Thought provoking insights. Straight to your inbox.
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