Optimise your Remote Workforce with Automation
Britannic Technologies is here to support your business through and after COVID-19. Discover our business communications options and digital tools offer to help optimise your remote staff, maintain a consistent CX and accelerate digital transformation.
True Business Agility
Deliver better experiences, adapt to the changing environment. Achieve more!
Rebuild, thrive and disrupt, even through the most challenging times. Our transformation pillars centre around augmenting humans and technology, empowering your customers to self-serve and enabling your business to work in a more agile way.
Business Communications and Digital Transformation Technologies
Implementing Digital as a Service (DaaS) offerings, our solutions will tackle your biggest business problems. Bring together your disparate systems and processes, but in a light touch, low code way delivering efficiencies and better ways of working you never thought possible.
The four pillars underpin our core areas.
Contact Centre Modernisation
Enhance customer service, user experience and operational efficiency with solutions that give your agents a single pane of glass. Map data to existing systems and automate routine tasks.
Connect your organisation, people, services and systems securely. For optimised performance, availability and efficiency across WAN, SD-WAN, LAN, WiFi and Cloud architectures.
Collaboration is the key to modern productivity. Bring your teams together wherever they are, whenever they want, on any device. Unify your front and back office staff to boost customer satisfaction and employee engagement.
Roadmap your digital journey. With our blend of strategic advice, change management and solution design, we’ll take you where you need to go. With our risk-mitigating, future-proofed approach you’re in safe hands to deliver great projects.
We’re the Solutions People.
Problem solving is what we do.
We solve business problems. Any problems. There’s more to us than just being a technology company. We understand what makes businesses tick and have some amazing plug in and go technologies that will set your business apart from the competition. Set us the challenge and see what we come up with!
We’ve Already Helped:
Insights to your Inbox
Psst. You don’t know what you don’t know. Cut through the digital noise and get insights that matter the most to your business by subscribing to our blog.
Our latest insights
Becoming a Data-First Business
The abundance of data has no effect on its value. The demand for it is so high, it’s even used as a type of currency. With people exchanging data for more knowledge or access to a wider range of services within applications.
Accelerated digital transformation has once again prompted key discussions around data, more specifically how and what businesses need to do to become data-first.
PCI DSS Compliance Made Easy
Now with more online and telephone-based transactions occurring, and agents remote working, it’s never been more crucial to think about your PCI compliance strategy. Learn about how you can safeguard your business and customer data with our guide to PCI compliance.
Thought provoking insights. Straight to your inbox.
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