Highest level of 8x8 expertise
Britannic Technologies and 8x8 is a strong partnership built on trust, experience and knowledge. Great technology complemented by a partner you can trust to listen, advise and act in your best interests.
8x8's XCaaS solution joins every journey, channel and department together, forming a cohesive communication platform and strategy. We can overlay existing solutions too such as Microsoft Teams. Your employees will thank you and most importantly your customers will too!
The 8x8 XCaaS model is built on the most disaster-proof infrastructure meaning that your service - in the absolute worst case - will continue as normal as there is no single point of failure. Your business communications carry on as normal, always.
Our 8x8 XCaaS solution is a market leader, not only because it was the first to envision and enable a combination of Unified Communications and Contact Centre, but because the platform is under constant development and improvement from dedicated and enthusiastic experts.
Don’t compromise on call quality. 8x8 is a cloud platform with advanced telephony and contact centre capabilities for Microsoft Teams.
Britannic Technologies and 8x8 is a strong partnership built on trust, experience and knowledge. Great technology complemented by a partner you can trust to listen, advise and act in your best interests.
Britannic Technologies are industry leaders when it comes to customer service and satisfaction. Our key values are built on forming trusted and close-knit relationships with our customers through dedicated and personable account management.
With over 30+ years of implementing solutions that improve employee and customer experience and engagement, Britannic Technologies are the safest bet to help enact change within your organisation.
Customers stay with Britannic for the long term. We don't just have our finger on the pulse, we focus on strategy and innovation, positioning businesses well for the future.
XCaaS has the power to go further with Britannic Technologies, as we have our own market-leading, powerful and proven enhancements allowing businesses to customise and flex to their specific requirements.
Thanks to Britannic’s smooth deployment process, we were able to quickly and easily rollout 8x8. We were particularly impressed with their knowledge, flexibility and the willingness to assist across the team. From the account managers to the projects team and technical engineers, I feel Britannic really added value.
Changing something as critical as a communications platform is a big undertaking, but the well thought out onboarding process gave us confidence and mitigated the risks. Implementing 8x8’s X Series and utilising the 8x8 Work platform has meant that we are truly able to operate from anywhere. This is already reaping benefits, both with our staff who have returned to the office, and with those working remotely.
Keep pace with changing customer expectations using 8x8’s contact centre. It boasts voice and digital channel support, intelligent routing and proactive self-service options.
Data enables us to make better informed business decisions. 8x8 provides vital insight into your contact centre in the form of speech analytics, scheduled reports and workforce management insights.
8x8 empowers your team to operate from anywhere. Whether they are a contact centre agent or business executive; meet, chat and collaborate with just one simple tool across any device.
X2: Integrated Communications
X4: Smarter Global Engagement
Includes X2 capabilities plus:
Speak with a member of our team about 8x8, use the form below to request a demo or schedule in a quick chat.