A Cloud-Based Communications Solution for Voice, Video, Meetings, Collaboration, Contact Centre and More  

8x8 presents all the business communications tools you need, rolled into one solution. Everything your employees require to communicate, collaborate, speak with customers and valuable data analytics in an easy to manage solution.

Having been the Gartner UCaaS Magic Quadrant Leader for 9 years running and a Gartner Magic Quadrant Challenger, 8x8’s X Series is market leading. Trusted by more than 1 million business users worldwide… and counting!

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Personal, Precise and Powerful Business Communications

Great Experiences with a Cloud Contact Centre

Keep pace with changing customer expectations using 8x8’s contact centre. It boasts voice and digital channel support, intelligent routing and proactive self-service options.

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Make Data Driven Decisions with Analytics

Data enables us to make better informed business decisions. 8x8 provides vital insight into your contact centre in the form of speech analytics, scheduled reports and workforce management insights.

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One Solution for Unified Communications

8x8 empowers your team to operate from anywhere. Whether they are a contact centre agent or business executive; meet, chat and collaborate with just one simple tool across any device.

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Integration with the Applications your Business uses Daily

Spotlight: 8x8 Voice for Microsoft Teams

Don’t compromise on call quality. 8x8 is a cloud platform with advanced telephony and contact centre capabilities for Microsoft Teams.

  • Unlimited global calling for Microsoft Teams
  • Integrated cloud contact centre for Microsoft Teams
  • Advanced telephony and contact centre analytics for Microsoft Teams
  • Out the box integrations for major CRM and business productivity apps to support Microsoft Teams

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Talk to an Expert for full Integration Options

Why Select Britannic Technologies as your 8x8 Partner?

Quick and Smooth 8x8 Rollout

Ben Barnes, Group Head of IT, DRC Group

Thanks to Britannic’s smooth deployment process, we were able to quickly and easily rollout 8x8. We were particularly impressed with their knowledge, flexibility and the willingness to assist across the team. From the account managers to the projects team and technical engineers, I feel Britannic really added value.

Changing something as critical as a communications platform is a big undertaking, but the well thought out onboarding process gave us confidence and mitigated the risks. Implementing 8x8’s X Series and utilising the 8x8 Work platform has meant that we are truly able to operate from anywhere. This is already reaping benefits, both with our staff who have returned to the office, and with those working remotely.

Aligned to Your Goals

We really take the time to understand your business and what you’re trying to achieve. It’s less about the technology for us, more about the problem you’d like to solve. Our structured workshop sessions such as our discovery workshops when we first start exploring a new issue ensures we start at the root cause of your problem.

Knowledge and Experience

We’ve got over three decades of experience in business communications and digital transformation projects. Plus, in-house developers and support expertise as well as great vision and business acumen. Many of our account managers have been with us for well over a decade, bringing a wealth of experience with them to your next project.

Change Management

We mitigate risk through well-documented onboarding, ensuring that changes take place smoothly and in a planned, ordered fashion. Our predictable programme will help remove fear of the unknown and uncertainty within your business. Our highly qualified project team have all taken the PRINCE2 examination to enable them to follow best practice.

Second to None Support

We offer 1st and 2nd line support, giving you an unparalleled direct service, fast. Unlike your average technology reseller we resolve most of the issues ourselves rather than referring you to the technology vendor.

Complementary Technologies

We can extend the life and scope of your platform by incorporating new technologies that meet your needs and customer demands as they arise. With the use of open APIs to provide simple access for new and upcoming tech.

Flexible and Scalable Business Communications

  • X2: Integrated Communications

    • One click from chat to voice to video meetings
    • Company-wide team messaging
    • HD video conferencing with screen sharing
    • Integration with CRM & business applications
  • X4: Smarter Global Engagement

    Includes X2 capabilities plus:

    • Unlimited global calling for UC across 47 countries
    • Supervisor & service quality analytics
    • Streamline call handling with Switchboard Pro
    • Call quality reporting

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Start Your Journey to Cloud-Based Communications Today

Speak with a member of our team about 8x8, use the form below to request a demo or schedule in a quick chat.