7 - 9 September 2021

Housing 2021

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30 June 2021

Email Processing Made Easy: How to Automatically Handle Customer Enquiry Emails & Leverage Data for Next Actions

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9 December 2020

8x8 Introduction Webinar 20'

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20 - 22 October 2020

Convergence Summit 2020

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29 September - 1 October 2020

UCX:NOW 2020

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7 - 11 September 2020

Housing 2020: The Virtual Festival

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29 July 2020

Webinar: The 3 Ms for Remote Agents (Motivate Manage, Monitor)

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8 July 2020

Webinar: Reducing Costs and Improving Customer Experience in Local Government

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1 July 2020

UKCCF Webinar: How to Motivate and Manage Contact Centre Agents in the New Norm

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10 June 2020

Housing Webinar: How Digital Transformation Reduces Costs, Improves Customer Experience & Grows Value

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14 May 2020

Free UKCCF Webinar

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30 April 2020

Talkative Webinar: Join up Website Journeys with your Contact Centre

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12 March 2020

Avaya Strategic Update

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4 - 5 March 2020

Housing Technology 2020

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6 February 2020

Digital Transformation Seminar at Mitel

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14 November 2019

Convergence Summit 2019

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25 - 27 June 2019

Housing 2019

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6 June 2019

Avaya Seminar: Contact Centre Briefing 2019

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15 - 16 May 2019

UC Expo 2019

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9 May 2019

Mitel Seminar: Contact Centre Briefing 2019

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27 - 28 March 2019

Call & Contact Centre Expo 2019

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12 March 2019

British Legal Technology Forum 2019

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28 February 2019

Avaya Seminar: Accelerating Contact Centre Digital Transformation with Apps

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31 January 2019

Mitel Seminar: Accelerating Contact Centre Digital Transformation with Apps

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8 November 2018

Convergence Summit 2018

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3 October 2018

Britannic's Manchester Technology Briefing with Avaya and Mitel

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25 - 26 September 2018

Hotel Tech Live 2018

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20 September 2018

Meet Ami - Launch Event!

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5 July 2018

Technology Briefing with Mitel & Ami

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4 July 2018

Enhancing Housing Services

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26 - 28 June 2018

Housing 2018

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7 June 2018

Britannic Contact Centre Briefing with Avaya

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16 - 17 May 2018

UC Expo 2018

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10 May 2018

Britannic Contact Centre Briefing with Mitel

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21 - 22 March 2018

Call & Contact Centre Expo

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13 March 2018

British Legal Technology Forum

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13 March 2018

Britannic UC Briefing with Microsoft & Polycom

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22 February 2018

Britannic UC Briefing with Avaya

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8 February 2018

Britannic UC Briefing with Mitel

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23 November 2017

Convergence Summit - AJ Bell Stadium

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9 November 2017

Convergence Summit - Ascot Racecourse

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5 October 2017

Avaya Technology Briefing

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14 September 2017

Mitel UC & Contact Centre Technology Briefing

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8 May 2017

Retail Business Technology Expo

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