Previous events

Call and Contact Centre Expo 2021

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Convergence Summit 2021: The Future Reimagined

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Email Processing Made Easy: How to Automatically Handle Customer Enquiry Emails & Leverage Data for Next Actions

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Housing 2020: The Virtual Festival

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Webinar: The 3 Ms for Remote Agents (Motivate Manage, Monitor)

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Webinar: Reducing Costs and Improving Customer Experience in Local Government

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UKCCF Webinar: How to Motivate and Manage Contact Centre Agents in the New Norm

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Housing Webinar: How Digital Transformation Reduces Costs, Improves Customer Experience & Grows Value

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Talkative Webinar: Join up Website Journeys with your Contact Centre

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Digital Transformation Seminar at Mitel

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Avaya Seminar: Contact Centre Briefing 2019

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Mitel Seminar: Contact Centre Briefing 2019

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Call & Contact Centre Expo 2019

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British Legal Technology Forum 2019

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Avaya Seminar: Accelerating Contact Centre Digital Transformation with Apps

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Mitel Seminar: Accelerating Contact Centre Digital Transformation with Apps

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Britannic's Manchester Technology Briefing with Avaya and Mitel

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Britannic Contact Centre Briefing with Avaya

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Britannic Contact Centre Briefing with Mitel

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Britannic UC Briefing with Microsoft & Polycom

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Britannic UC Briefing with Avaya

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Convergence Summit - AJ Bell Stadium

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Convergence Summit - Ascot Racecourse

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Mitel UC & Contact Centre Technology Briefing

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