South Liverpool Homes
Discover how Britannic’s comprehensive maintenance and management of South Liverpool Homes (SLH) Mitel communications platform underpinned their service.
Mercury Holidays, an award-winning holiday company manage thousands of digital interactions with INBOX to streamline customer enquiries with categorised, automated and prioritised responses.
One of the largest full-service dental and healthcare suppliers in the UK wanted to modernise its workplace and improve customer experience. Britannic improved customer service levels dramatically enabling them to streamline communications and increase efficiencies.
With an integrated Mitel communications solution, Britannic has helped Kelliher Insurance Group to consolidate business communication services across its trade brands and to unlock previously unrecognised sales opportunities.
The Kennel Club
Delivering a cloud-hosted Mitel contact centre platform and new voice infrastructure, we have helped the Kennel Club to boost agent engagement, improve customer satisfaction and reduce IT support time.
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We help clients to manage, unify and future proof their communications to lower costs, increase productivity, efficiency and security.