Reliable Business Communications for the Mid-Market

Is your Current MSP Just not Cutting the Mustard?

Our active approach to maintenance preserves your business communications system reliability and performance on a day-to-day basis. With proactive technical support, our NOC engineers quickly reinstate business as usual should any hiccups occur.

Our telephone system maintenance and support contracts are just the start of our relationship. Understanding your business helps us to bridge the gap between business and technology know-how, enabling you to achieve your goals quicker. Whether you require a Mitel maintenance, Avaya maintenance, or 8x8 maintenance contract, we can help you gain more value from your existing (or new) investment.

You’ve got nothing to lose by trialling a new maintenance and support provider for your business communications.

Mitel Maintenance & Support

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Avaya Maintenance & Support

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8x8 Maintenance & Support

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A Managed Service Provider you will not Leave

Consolidate your Suppliers

We'll organise and handle your many maintenance and support contracts for you making them coterminus. Helping to keep things simple and leaving you to focus on your wider digital transformation projects and business shift.

Extend the Life of Legacy Systems

B●CONNECTED is our cloud platform for growth, to house your entire ecosystem. It can deliver your Avaya, Mitel or 8x8 systems from the cloud and overlay (any) legacy infrastructure that you want to modernise. 

Bridge the Technology Gap

We’re enablers, which means we pair businesses like yours with solutions that help to achieve goals and remedy pain points. We always work to provide our customers with more value. Which is why we’re always innovating and expanding our digital offerings.

I’d Like an Advisory Chat

Guaranteed to be Reliable, Skilled & Personal Service


  • Vendor trained, certified engineers and account managers
  • Proactive and knowledgeable account management (some account managers have been with us 16+ years!)
  • Transparent and accountable service partner


  • ISO27001, ISO22301 and ISO9001 certification
  • PRINCE2 methodology for predictable project delivery
  • Close working between you, Britannic and vendors


  • Flexible support cover to match your service needs
  • Scalable technology services as your business grows
  • Strategic advice and early review of tech innovations for you

Request an Advisory Chat Today

Start to process of switching managed service provider for your business communications now. Submit the form below and our team will be in touch to arrange a suitable time to talk.