MiCollab: One Solution for IM, Telephony and Video Meetings

Connect with your team and people across your organisation with MiCollab. It is an all-in-one solution for instant messenger, telephony and video meetings.

  • Integration with Outlook
  • Status updates for a clearer picture
  • Put across ideas quickly and notify your team of any issues
  • Safe and secure during multi-party calls
  • Flexible deployment options

See it in Action

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MiCollab in Action

New ways of Working for HW Fisher

Our teams have actually discovered new, productive ways of working using MiCollab. Screen sharing and remote desktop control are particularly valuable features, to make faster, more informed and timely decisions. Audit teams at client sites that traditionally had to return to the office to obtain sign off by a Partner, for example, can now do so remotely and deliver against client requests sooner. It really saves the teams a lot of time.

The Mitel MiCollab suite was a game changer for HW Fisher & Co, providing presence, messaging, screen & content sharing, audio, web and video conferencing in one client. A thorough change management plan ensured positive user adoption.

300 employees across HW Fisher & Co’s London and Watford sites now pick and mix MiCollab features that help them work most efficiently. They can dial out from their screens, conduct audio and video conferences, send IMs, work on documents together with screen share and take remote control of desktops for effective virtual collaboration. This has simplified administration, elevated collaboration regardless of device and location and shrunk travel time and expenses.

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MiTeam Meetings

The ultimate standalone meeting tool to connect your internal and external teams. MiTeam Meetings is efficient to roll out and doesn’t require you to already have a Mitel solution in place.

  • Safe and secure meetings and collaboration with multiple parties or internally
  • No need for external people to download an application
  • Swiftly arrange video meetings with dial in options
  • Share content through screenshare
  • Document and file sharing in real-time
  • Use with MiCollab to gain full integration with your Mitel phone system

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Adopting Mitel Collaboration Tools Through a Pandemic

Joe Yeadon, Head of ILT Services, Godalming College

The recent COVID-19 situation has really brought to the fore our strong relationship. When the national lockdown meant we had to postpone meeting our prospective next-year’s students, Britannic Technologies came to us without prompting and said ‘we can help!’. They provided the means for us to engage with the applicants by extending their online meetings facility using Mitel MiTeam Meetings – at no cost and without fuss – in a way we couldn’t otherwise manage by ourselves.

As a Public Sector institution, we are required to review all our contracts for effectiveness, value for money, and ease of operation. We always rate Britannic Technologies top for all these and cannot thank them highly enough for looking after us.

A Value-Added Mitel Investment

24/7 Helpdesk

We’re here when you need us. We provide support to your team 24 hours a day, 7 days a week, 365 days a year. Our engineers are nightowls and early birds.

97% Customer Satisfaction

Britannic understand the importance of building relationships, but also maintaining them. Businesses flourish where there is mutual understanding and cohesion, we pride ourselves on emotional intelligence.

99.999% Core Network Availability

At Britannic we understand the importance of running like a well-oiled machine, it's what your customers expect. That's why we offer an Service Level Agreement (SLA) of 99.999%

20 Years' Mitel Experience

Mitel like us, they really like us and the feeling is mutual. We've supported our customers' mitel integrations for two decades, helping the businesses of tomorrow shape the landscape of the future.


 

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Book a Demo

Request your demo of MiCollab or MiTeam Meetings here! A member of the team will be in touch shortly after you submit the form.